Wandering Mind Counseling

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Customer reviews

Daniel K.

"I honestly received the best service I could have asked for. They were super professional to deal with; they met all my needs and helped me a lot."

Ron H.

"The entire experience was so easy and friendly, and the price was very reasonable. I don't know what I would have done without them."

James F.

"I can't say enough good things about the quality of this company. Highly, highly recommend using them!"

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Best Quality

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Family business

A professional, personalized experience

24/7 Support

Our phone support is always available to you

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Telehealth Counseling Services

Professional Mental Health Support

Compassionate Care from the Comfort of Home

Secure, convenient telehealth counseling services tailored to your needs

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Our Services

Comprehensive mental health support through secure telehealth sessions

Individual Therapy

One-on-one sessions focused on your personal mental health goals and challenges.

Couples Therapy

Strengthen your relationship with guided communication and conflict resolution.

Anxiety & Depression

Evidence-based treatment for anxiety disorders and depression management.

Stress Management

Learn effective coping strategies for work, life, and relationship stress.

Trauma Therapy

Specialized treatment for trauma recovery in a safe environment.

Life Transitions

Navigate major life changes with professional guidance and support.

About Our Practice

We are dedicated to providing compassionate, evidence-based mental health care through secure telehealth services. Our licensed therapist creates a safe, supportive environment where you can explore your thoughts and feelings from the comfort of your own space.

Licensed and experienced therapists

HIPAA-compliant secure platform

Flexible scheduling options

Insurance accepted

Must be located in Texas

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Your Mental Health Journey

Every step forward is progress. We're here to support you through every challenge and celebrate every victory along the way.

Why Choose Telehealth?

Experience the benefits of professional counseling from anywhere

Convenience

No travel time or waiting rooms. Connect from your comfortable space.

Privacy

Secure, encrypted sessions that protect your confidentiality.

Flexibility

Evening and weekend appointments available to fit your schedule.

Accessibility

Access quality care regardless of location or mobility limitations.

Get Started Today

Take the first step towards better mental health

Contact Information

wanderingmindcounseling@gmail.com

Phone

956-695-1853

Hours

Mon-Fri: 9AM-7PM
Sat & Sun: 9AM-4PM

Privacy Policy

Your privacy and confidentiality are our top priorities

HIPAA Compliance

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). All telehealth sessions are conducted through secure, encrypted platforms that meet or exceed HIPAA requirements for protecting your health information.

End-to-end encryption for all video sessions
Secure data storage with restricted access
Regular security audits and updates
Staff training on privacy protection

Information We Collect

We collect only the information necessary to provide quality mental health services:

Contact information (name, email, phone number)
Insurance and billing information
Clinical notes and treatment records
Session recordings (only with explicit consent)

How We Protect Your Information

Your information is protected through multiple layers of security:

Encrypted storage and transmission
Access limited to authorized personnel only
Regular password updates and multi-factor authentication
Secure disposal of physical and electronic records

Your Rights

You have the right to:

Access your health records
Request corrections to your information
Restrict certain uses of your information
File a complaint if you believe your privacy has been violated

Terms of Service

Understanding our professional relationship and responsibilities

Telehealth Services

Our telehealth counseling services are provided to clients located in Texas. By using our services, you acknowledge:

You must be physically located in Texas during sessions
You have a reliable internet connection and private space
You understand the limitations of telehealth technology
You consent to receive mental health services via video platform

Scheduling and Cancellations

To ensure quality care and respect for everyone's time:

Appointments must be scheduled at least 24 hours in advance
Cancellations require 24-hour notice to avoid charges
No-shows may be charged the full session fee
Emergency rescheduling will be accommodated when possible

Payment and Insurance

We accept various forms of payment and work with insurance providers:

Payment is due at the time of service
We accept cash, credit cards, and HSA/FSA cards
Insurance claims will be submitted on your behalf
You are responsible for any deductibles or co-pays

Professional Boundaries

To maintain a therapeutic relationship:

Communication outside sessions should be limited to scheduling
Social media connections are not appropriate
Dual relationships are avoided to protect therapeutic boundaries
Gifts or personal favors cannot be accepted

Limitations and Risks

While telehealth offers many benefits, there are some limitations:

Technology failures may disrupt sessions
Emergency interventions may be limited
Some non-verbal cues may be harder to observe
Internet security cannot be 100% guaranteed

Crisis Resources

Immediate help is available 24/7 when you need it most

If you are in immediate danger or having thoughts of suicide:

Call 988 (Suicide & Crisis Lifeline) or 911

National Crisis Lines

988 Suicide & Crisis Lifeline

24/7 free and confidential support

Call or text 988

Crisis Text Line

Text-based crisis support

Text HOME to 741741

SAMHSA National Helpline

Treatment referral and information

1-800-662-4357

Specialized Support

National Domestic Violence Hotline

24/7 confidential support

1-800-799-7233

RAINN Sexual Assault Hotline

24/7 support for survivors

1-800-656-4673

Veterans Crisis Line

24/7 support for veterans

1-800-273-8255

Local Texas Resources

Texas Crisis Text Line

Statewide crisis support via text

Text TX to 741741

Mental Health America of Texas

Resources and support groups

mhatexas.org

When to Seek Emergency Help

Go to your nearest emergency room or call 911 if you or someone you know:

Has thoughts of suicide with a specific plan
Is threatening to hurt themselves or others
Is experiencing severe psychosis or hallucinations
Has taken an overdose or is in immediate physical danger